Strategy,
Direction and Vision
Strategy - We always want to be the first choice
for our customers. To achieve this goal, we strive to
maintain a high standard of service quality, build long term
relationships and earn mutual trust from our customers.
Direction - Our capability to deliver
customer-focused initiatives is our strength that will keep
the company "Best In Class" in the transportation industry.
These initiatives are Choice,
Integration,
Relationships,
Innovation,
People,
Safety and
Brand.
Choice - We will continue to critique and renew our
services not only by maintaining and improving on quality
but by finding new ways to satisfy our customers' needs.
Integration - Our ability to draw on the resources of
the company means we can structure integrated solutions that
maximise efficiencies across all elements toward our
customers' needs and expectations.
Relationship - Our customers are our partners, and we
value the long-term relationships we've developed with
existing customers and continue to build lasting
relationships with all our customers.
Innovation - We focus on long-term success, not only
our success but also that of our customers, by substantially
investing in People, Vehicles, warehouse Facilities
and IT Deployment. This helps us cope with future
transportation and logistics needs in the modern business
world.
People - Our people are highly motivated,
customer-focused and proud of the Group's status as the
leading transportation services provider. From our
experienced senior management team to our operations people
and our warehouse staff, Freight Transportation's people are
a critical ingredient of our success.
Safety - We remain committed to improving safety
standards across all aspects of our operations. Our focus on
staff training, fatigue management and accident prevention
have enabled the company to achieve a relatively low
loss-time frequency rate.
Brand - Our brand stands for total transportation
service - for reliability, service, innovation and trust,
and for 'coming through' for customers.
Our Vision
“Total logistics solutions - guaranteed,
time-definite, defect-free, and hassle-free – delivered to
your door.”
